This Guide and Workbook is designed as a systematic and ‘user friendly’ method for implementing the National Standards in your organisation. It contains a comprehensive set of instructions and resources to guide you task-by-task through the implementation process. This resource is suitable for anyone who wants to implement the National Standards or whose job it is to involve volunteers. When used in conjunction with the National Standards, the Workbook will help you to determine where you need to make improvements in your system for managing volunteer involvement. Importantly, it will also enable you to identify your strengths – what you are currently doing well.